DELIVERY TIME
1-4 DAYS
100% ORIGINAL
STATUTORY WARRANTY
- Beschreibung
- Shipping Information
The Wheel Rear ST5 Andra Rim for the Stromer ST5 is a robust, factory-spoked wheel specifically designed for the high loads and torques of S-pedelecs. It replaces older Rodi rims and addresses known spoke breakage issues.
Compatible:
ST5 2023 Pinion | ST5 2021 ABS | ST5 2018
Scope of delivery:
1x Wheel Rear Andra with spoked rim
⚠️ Important note on installation and returns
The installation of the Wheel Rear is at your own risk. We assume no liability for damages resulting from improper installation or incorrect handling. Devices that have already been installed or used are excluded from returns. Please ensure before installation that the product has been correctly selected and will be professionally installed – ideally by an authorized specialist workshop.
📩 Registration in the Stromer Portal:
For the new Wheel Rear to be correctly registered in the Stromer Portal, we require your frame number. 👉 You can find this in the battery compartment of your Stromer bike. Please send us the frame number via email so that we can carry out the registration for you.
Delivery Time & Shipping Partner
All items in stock are usually prepared for shipment within 1–2 business days and dispatched with DHL. After shipment, you will receive a tracking number that allows you to track your delivery at any time.
For pre-ordered spare parts, you will receive a delivery date after purchase. This usually takes 7-10 business days.
Information for Customers from Switzerland
For orders to Switzerland, we cooperate with MeinEinkauf to ensure smooth customs clearance and delivery.
You will receive two tracking numbers:
- A DHL tracking number for shipping within Germany
- A MeinEinkauf tracking number for delivery in Switzerland
The purchase price in the shop is already adjusted to the Swiss VAT.
VAT & Customs for Swiss Customers
Spare Parts: For spare parts, there is no possibility of VAT exemption by German customs – Swiss tax will be levied accordingly.
Bikes/Bicycles: For bikes, VAT exemption can be claimed under certain conditions. The prerequisite for this is that the customer organizes the shipping within Switzerland themselves.
If you wish to use this option, please contact us by email before placing your order – we will then guide you through the further process.
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