{"product_id":"software-update-stromer","title":"Stromer Software Update without GPS (ST1)","description":"\u003ch3\u003eMy Stromer isn't updating via the OMNI BT App. What can I do?\u003c\/h3\u003e\n\u003cp\u003eStromer ST1 models (produced from 2019 to 2021) are equipped as standard with an OMNI B that does not contain a SIM card. If the update cannot be done via mobile phone, it must be done manually.\u003c\/p\u003e\n\u003cp\u003eStromer Bikes with \u003cstrong\u003eOTA (Over the Air)\u003c\/strong\u003e function automatically receive the latest software update from Stromer. In this case, no action is required.\u003c\/p\u003e\n\u003ch3\u003eWhat is needed for the update?\u003c\/h3\u003e\n\u003cp\u003eYou need a PC, a USB stick, and if your Stromer doesn't have a USB drive directly on the bike, an adapter (Micro-USB to USB-A).\u003c\/p\u003e\n\u003ch3\u003eHow does the process work?\u003c\/h3\u003e\n\u003cp\u003ePlease purchase the software update through our shop. You will receive a download link with all updates and instructions in German and English.\u003c\/p\u003e\n\u003ch3\u003eWhy do I have to pay for the free update?\u003c\/h3\u003e\n\u003cp data-start=\"168\" data-end=\"357\"\u003eThe update itself is free – the fee we charge covers the provision and service effort.\u003cbr data-start=\"299\" data-end=\"302\"\u003eYou have two options to receive the update:\u003c\/p\u003e\n\u003cul data-start=\"358\" data-end=\"687\"\u003e\n\u003cli data-start=\"358\" data-end=\"528\"\u003e\n\u003cp data-start=\"360\" data-end=\"528\"\u003e\u003cstrong data-start=\"360\" data-end=\"377\"\u003eAt the dealer:\u003c\/strong\u003e Contact your dealer; they can install the update during the next inspection or workshop visit (prices can be inquired at the dealer)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"529\" data-end=\"687\"\u003e\n\u003cp data-start=\"531\" data-end=\"687\"\u003e\u003cstrong data-start=\"531\" data-end=\"551\"\u003eDirectly from us:\u003c\/strong\u003e If you wish to obtain the update directly from us, a service fee will be charged for technical provision and processing.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eI have problems installing the update: What can I do?\u003c\/h3\u003e\n\u003cp\u003ePlease send us your frame number (battery compartment or in the app) and proof that you are the owner of the Stromer (invoice, purchase agreement) via email (info@stromer-bike.de)\u003c\/p\u003e\n\u003cp\u003eOur technician will contact you by phone and go through the necessary steps with you.\u003c\/p\u003e\n\u003ch3\u003eNote\u003c\/h3\u003e\n\u003cp\u003e\"These instructions are for self-repair at your own risk. No liability for damage caused by improper application.\"\u003c\/p\u003e","brand":"Stromer AG","offers":[{"title":"Default Title","offer_id":54646279668056,"sku":"Update-001","price":30.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0566\/8166\/0503\/files\/stromer-software-update-ohne-gps-st1-bike-431.webp?v=1755609246","url":"https:\/\/shop.stromer-bike.de\/en\/products\/software-update-stromer","provider":"Stromerbike-shop","version":"1.0","type":"link"}